This is a monthly electronic magazine for anyone who wants to be a better leader, coach, facilitator, or simply, to tune up their people skills. It is a complimentary publication, devoted to the next evolution of Quality Thinking.
Publisher: © Key Associates, LLC, 2009 ISSN # 1545-8873
“T-E-A-M. Together Each Accomplishes More.” — Student in our Team Leadership course
“Life is a team sport, and we all get to play.” — Church marquee in Nashville
“A conference is a gathering of important people who singly can do nothing, but together can decide that nothing can be done.” — Fred Allen
“We trained hard – but it seemed that every time we were beginning to form up into teams we were reorganized. I was to learn later in life that we tend to meet any new situation by reorganizing, and what a wonderful method it can be for creating the illusion of progress while actually producing confusion, inefficiency, and demoralization.” — Petronius Arbiter, 210 B.C.
We are not educated nor trained to be team members. Our individualistic society promotes standing out in the crowd – which breeds competition. Because of this learning deficit – how to be a good team member, some behaviors in team meetings (acts of commission – e.g., cheap shots – and acts of omission – e.g., withholding information) hinder group effectiveness.
Because most leaders aren’t schooled in the art of building teams, team tripwires are often left unaddressed and often spiral into dysfunctional behavior. Without the help of a skilled facilitator, a leader may need to learn how to assess and intervene with their team(s) on their own.
Viewing dysfunctional behaviors within the context of a system – for example, you have an uneven participation process rather than a meeting dominator. A broken communication process rather than side conversations. Reframing what you observe in systems terms removes blame and affixes the problem to the entire group. Ask the team how to solve the problem.
Relationship-building is paramount!
Exercises and Action Items:
Podcast on team dysfunction: Overcoming Team Dysfunction.
A free MP3 download by Cornelius Fichtner on Overcoming Team Dysfunction.
Framework for assessing 16 team complexes (dysfunctions): Team Dynamics Assessment.
A methodology for assessing virtual team dysfunction: Recognize and address early signs of virtual team dysfunction to avoid irrecoverable problems later.
Keyzines on related topics: Mediating Conflict, Teams, Facilitation, Dealing with Difficult People, Facilitative Leadership, Relationship Building, On Delegation, Constructive Confrontation, Toxic People, Bad Systems, Good People, and Consensus Building.
copyright ©2012 by dr. m. k. key on behalf of key associates
home Home Page for Dr. Key and Key Associates | keyzines Keyzines | publications Publications | videos Videos | products/services Products/Services | clients Clients | about About Dr. Key and Key Associates | contact Contact Dr. Key