This is a monthly electronic magazine for anyone who wants to be a better leader, coach, facilitator, or simply, to tune up their people skills. It is a complimentary publication, devoted to the next evolution of Quality Thinking.
Publisher: © Key Associates, LLC, 2008 ISSN # 1545-8873
“Civility costs nothing and buys everything.” — Lady Mary Wortley Montagu (1689-1762)
“Civility is not something that automatically happens. Civil societies come about because people want them to.” — Jimmy Bise, Jr. in his blog
“Life is not so short but that there is always time enough for courtesy.” — Ralph Waldo Emerson
“What you do not want done to yourself, do not do to others.” — Confucius, c. 500 BC
The more admirable leaders I have known were adept at conferring respect, making you feel important, and giving consideration to your needs. Being with them was like standing in a pool of warmth. Civility is good for everyone – employers, employees, customers, and the community. It is a relationship skill that is learned, mainly by osmosis, but can also be formally trained. Some of what I can claim came from several rounds of Charm School and “finishing” classes.
The opposite – incivility – is harmful and unprofitable to everyone. Every act of it is destructive and etches division among people.
Be constantly aware of others, and weave respect, tolerance, and consideration into that regard. Civility is a choice.
Exercises and Action Items:
Resources for this seeking more civility: Why Can’t We Have More Civility At Work?.
Training, instruction and documentation of civility Civility in the Workplace Respectful Habits at Work Lead to Greater Productivity.
Key Associates offers leadership training, including a “Charm School” on “Professionalism.” Contact us for customized training packages.
Institute in government to build civility: Institute for Civility in Government.
Tips on how to achieve civility in business: Strategic Business Tips On How To Achieve Civility In Today’s Workplace.
The unwritten rules of civility: The Unwritten Rules of Civility.
copyright ©2012 by dr. m. k. key on behalf of key associates
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