This is a monthly electronic magazine for anyone who wants to be a better leader, coach, facilitator, or simply, to tune up their people skills. It is a complimentary publication, devoted to the next evolution of Quality Thinking.
Publisher: © Key Associates, LLC, 2007 ISSN # 1545-8873
“The leadership challenge of the 21st century is to achieve outstanding and sustainable business results by creating conditions for employee engagement that bring forth the vast untapped human potential in organizations – the competitive advantage of our time.” — Tom Heuerman, Ph.D.
“What management needs to do to motivate people is to stop de-motivating them.” — W. Edwards Deming
“With every pair of hands you hire, you get a free brain.” — Ken Blanchard & Mark Miller
“Employee engagement is a concept that is generally viewed as managing discretionary effort, that is, when employees have choices, they will act in a way that furthers their organization’s interests. An engaged employee is a person who is fully involved in, and enthusiastic about, his or her work” — Wikipedia
Estimates are that there are over 22 million workers in the U.S. alone, who are extremely negative or “actively disengaged.” This costs the economy between $250 and $350 billion per year in lost productivity. If you add injury, illness, absences, and fraud, the cost could surpass $1 trillion per year or 10% of the GDP. And these are only the “actively disengaged” -- excluding the “not engaged” (Rath & Clifton, 2004). What are you doing to encourage this disconnect?
Gratuitous attempts can be made to raise morale or curb negativity. But it is only through people’s full engagement with their work that quality, job satisfaction, and financial success can be achieved. Read on …
This message of expectation continually echoed through the conference, as a happily discovered insight.
Essential reading on employee engagement, with numerous links: Essential Reading.
Review of current research on employee engagement: Employee Engagement A Review of Current Research and Its Implications.
E-zine article on engagement: Increasing Employee Retention Through Employee Engagement.
Key Associates offers a course on the engagement skills required of leaders: The New Leadership.
Free download on how to improve employee engagement: Melcrum.
copyright ©2012 by dr. m. k. key on behalf of key associates
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