This is a monthly electronic magazine for anyone who wants to be a better leader, coach, facilitator, or simply, to tune up their people skills. It is a complimentary publication, devoted to the next evolution of Quality Thinking.
Publisher: © Key Associates, LLC, 2007 ISSN # 1545-8873
“In the confrontation between the stream and the rock, the stream always wins – not through strength but through perseverance.” — H. Jackson Brown, Jr.
“In life we make progress by conflict and in mental life by argument and disputation … There must be confrontation and opposition, in order that sparks be kindled.” — Christopher Hitchens
“Why not go out on a limb? That’s where the fruit is.” — Will Rogers
“Resolving conflict is rarely about who is right. It is about acknowledgement and appreciation of differences.” — Thomas F. Crum
Constructive conflict and “negative” feedback have earned the reputation of being “tongue-lashings.” So we shy away from confrontation, thinking it will be uncomfortable or stressful. We look past the problem and go on.
Just as everything has two sides, constructive confrontation can be an opportunity to help someone else. It demonstrates your desire to open dialogue with them, which is an expression of caring. Position yourself where there is no winner or loser, no bad people, only an opportunity to learn and improve. Set your intention to have both/all parties leave feeling satisfied that they can move forward, changed for the better.
and is not:
Constructive confrontation always contains the descriptive component, with the added support of data on why it is not working.
An outline for Constructive Confrontation techniques: Constructive Confrontation.
A white paper on Constructive Confrontation: Wellness and Worklife.
Constructive Confrontation as a retention tool: The Corrective Interview.
Applications in higher education: Student Protests, Negotiation, and Constructive Confrontation.
copyright ©2012 by dr. m. k. key on behalf of key associates
home Home Page for Dr. Key and Key Associates | keyzines Keyzines | publications Publications | videos Videos | products/services Products/Services | clients Clients | about About Dr. Key and Key Associates | contact Contact Dr. Key