Publisher: © Key Associates, LLC, 2001 ISSN # 1545-8873
“Resolving conflict is rarely about who is right. It is about acknowledgement and appreciation of differences.” — Thomas E. Crum, The Magic of Conflict
“Loyalty to a petrified opinion never yet broke a chain or freed a human soul.” — Mark Twain
The Negotiating Table provides dispute resolution and training services to organizations and individuals. In a one-day course at your worksite, participants learn how to identify their own and others’ styles of managing conflict, work through differences themselves and to serve as a third-party mediator to others. (Also see Creatively Managing Differences.)
For courses on how to mediate conflict and mediator certification training, check out the Mediation Training Institute.
Have a look at the Institute for International Mediation and Conflict Resolution for global applications.
For application of mediation to cities, counties and communities, see CMC Mediation.
For government and business applications, see NAI Negotiation Advice.
* In looking for assistance with conflict, distinguish between negotiation – which means trading by giving up something to get something – and mediation, which means searching for a solution that optimizes the interests of all parties.
The most common style of dealing with conflict is to avoid it. Most people think there is only one other choice, which is to aggress. Thankfully, there are even more options. Check out what is going on inside of you. Listen deeply to what others are saying. Then pull people together to do the same. Your creativity and theirs comes from expressing your differences. In an environment of mutual respect and appreciation, surface these differences and use them to bring about a better order of things.
copyright ©2012 by dr. m. k. key on behalf of key associates
home Home Page for Dr. Key and Key Associates | keyzines Keyzines | publications Publications | videos Videos | products/services Products/Services | clients Clients | about About Dr. Key and Key Associates | contact Contact Dr. Key