This is a monthly electronic magazine for anyone who wants to be a better leader, coach, facilitator, or simply, to tune up their people skills. It is a complimentary publication, devoted to the next evolution of Quality Thinking.
Publisher: © Key Associates, LLC, 2005 ISSN # 1545-8873
“One always speaks badly when one has nothing to say.” — Voltaire
“Our lives begin to end the day we become silent about things that matter.” — Martin Luther King, Jr.
“People will forget what you did. But people will never forget how you made them feel.” — Maya Angelou
“Kind words can be short and easy to speak, but their echoes are truly endless.” — Mother Teresa
You are the voice of the company, as is true for all your associates. Since 85-93% of all communication is non-verbal, people are watching how you deliver messages. Do they hear conviction? Passion? Commitment? What are your hands saying? Your posture? Where are your eyes directed? What words do you choose to express yourself? Every leader needs feedback on their communication impact. Audiotape is good; video is powerful. But human perception is key. Ask for specific, behavioral feedback from someone whose truth you can trust. Request comments on the power of the words you choose, the rate at which you speak, diction (choice of words), the volume, rhythm and tonal quality of your voice, vocal variety, enunciation, articulation, and word clutter (ums, uhs, ahs). The meaning of a communication is in the response it elicits. Read widely and converse with intellectual superiors to expand your vocabulary and learn new word choices. Then practice, practice, practice.
Inspiring means literally "to breathe life into." This can only come from heart-felt communication.
CRM Films, "Power of Words." Power of Words: Meeting Opener.
Top 100 speeches in American Rhetoric: The Top 100 Speeches.
Drills on word choice – fix your writing: Teaching the Skills of Word Choice.
Tips from the premier public speaking organization: 10 Tips for Public Speaking.
Free on-line dictionary, thesaurus, and reference guide: Free Dictionary.
The Web’s most comprehensive language portal: Language Portal.
copyright ©2012 by dr. m. k. key on behalf of key associates
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