Publisher: © Key Associates, LLC, 2003 ISSN # 1545-8873
“Your job is to facilitate and illuminate what is happening. Interfere as little as possible. Interference, however brilliant, creates a dependency on the leader.” — John Heider
“As children, we are a series of question marks. As adults, we grow up and our language is filled with periods.” — Unknown
“The right word may be effective, but no word was ever as effective as the rightly timed pause.” — Mark Twain
“Facilitation is the provision of opportunities, resources, encouragement, and support for the group to achieve its aim, and to do this through enabling the group to take control and responsibility for the way it proceeds.” — Trevor Bentley
The most powerful tool you bring to work is “yourself.” You use your experience and insight to help others find their way. This may mean holding back when your urge is to “do it for them” – i.e., to take over their problem or give them advice on how you would handle it. The key here is effective “questions.”
This is the basic formula for coaching.
In situations where people and relationships are in danger of being harmed, I jump immediately to the Directive mode.*
For a long time, Key Associates used the Facilitation course as the model for learning how to lead: Facilitation Exercises.
Now, with the help of leaders, we have created a five-day course, divisible into modules, just for Leadership skills: The New Leadership: Spirit & Integrity.
Our government sees the value of facilitative leadership and has an institute within the US Office of Personnel Management: Leadership Development and Training.
Facilitation tools, featuring Guided Dialogue: Facilitative Leadership Training Institute.
copyright ©2012 by dr. m. k. key on behalf of key associates
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