Publisher: © Key Associates, LLC, 2002 ISSN # 1545-8873
“If you want to find your culture, just try to change it.” — Kurt Lewin
“First we shape our structures, then our structures shape us.” — Winston Churchill
“Transformation involves a sort of adolescence, a period of inelegance when we shift from one way of being to a new way of being.” — Peter Scholtes, Heero Hacquebord
Is there too much weight on your shoulders? Bradford and Cohn, in Managing for Excellence, wrote about the “Heroic Manager,” who tries to have all the answers, has to be in control, coordinate, direct. Thus setting in motion a vicious circle, where associates are more passive, accept less responsibility, and the manager takes more. What kind of heroic manager myth are you portraying?
Join us in learning how to Create an Environment for Success by Architecting Culture.
Training for customer-oriented cultures: Customer Service & Management Training
Training focused on merging cultures: CMDHMC
How to energize your culture in uncertain times: Cultural Analysis.
The power of agreement in long-term cultural change: The Power of Agreement.
copyright ©2012 by dr. m. k. key on behalf of key associates
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