This is a monthly electronic magazine for anyone who wants to be a better leader, coach, facilitator, or simply, to tune up their people skills. It is a complimentary publication, devoted to the next evolution of Quality Thinking.
Publisher: © Key Associates, LLC, 2012 ISSN # 1545-8873
In these challenging times, it is easy to feel discouraged. Instead of handing out statistical reports or stacks of facts, use words to lift people up, not load them down. Portray and celebrate your history, strengths and victories with customers and employees.
If the stories going around in your organization are negative and cynical, counter them with stories in a style and tone which allows people to learn, to feel hope and pride, to see solutions and values in action.
If you are dry on stories, borrow some. Adapt them and improve upon them. Or take the existing stories in your organization and put a new “spin” on them.
Inspiring means literally “to breathe life into.” This can only come from heart-felt communication.
In your stories,
Just do it. Rebecca Richmond at gives us some suggestions on how to gather stories. Use a format, “Tell us a time when you felt X, Y, Z (e.g., disenchanted).” As a technique for collecting stories, try Anecdote Circles to share stories – away from work and with lots of space in the room. Use social media: have an online channel or blog where people can post their stories.
copyright ©2012 by dr. m. k. key on behalf of key associates
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