Volume 113, January 2012: Integrity: Living at Your Word

Keyzine: An E-zine for Leaders about the People Side of Business

This is a monthly electronic magazine for anyone who wants to be a better leader, coach, facilitator, or simply, to tune up their people skills. It is a complimentary publication, devoted to the next evolution of Quality Thinking.

Publisher: © Key Associates, LLC, 2012 ISSN # 1545-8873

“Integrity is about making promises you can keep and keeping the promises you make.” — Werner Erhardt, Founder of est and The Forum

Leaders are held to a high standard when it comes to personal integrity. To gauge integrity, followers continuously read consistency of word and deed, with the actions speaking louder than the words. They also pay attention to the keeping of promises.

Some leaders get caught in promises that they can’t keep – but fail to acknowledge this openly. Their social contract (a concept from Rousseau) needs a tune up.

What is required is to rework the agreement – “I intended to do this, but for these reasons, I cannot. Here is what I can do …” And thus the preservation of integrity.

Good reads: Tony Simons’ The Integrity Dividend (2008) and Henry Cloud’s Integrity: The Courage to Meet the Demands of Reality (2009).

Practice Point

In a situation you encounter, where expectations have not been met, try to articulate your understanding of the underlying contract or agreement. Check it out with the other(s). Clarify what they felt was the deal. Together, re-craft an agreement that will work for both of you.


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