Volume 109, May 2011: Employee Engagement: Connecting People to Work

Keyzine: An E-zine for Leaders about the People Side of Business

This is a monthly electronic magazine for anyone who wants to be a better leader, coach, facilitator, or simply, to tune up their people skills. It is a complimentary publication, devoted to the next evolution of Quality Thinking.

Publisher: © Key Associates, LLC, 2011 ISSN # 1545-8873

“What do you have without pride of workmanship? Just a job, to get some money. There’s not much joy in that.” — W. Edwards Deming

What allows people to experience joy in work?

  • The opportunity to produce quality work
  • A sense of accomplishment, performing well
  • The chance to pursue something worthwhile
  • Good people
  • Being part of a team
  • Recognition from peers and management
  • The opportunity to learn new things, develop new skills
  • The amount of freedom
  • Career advancement
  • Benefits
  • Working environment
  • “Feeling my work is important.”

Money is often 12th or 13th down the list, in employee surveys, if mentioned at all. Deming would say, “Pay people as well as you possibly can, then give them meaningful work to do.”

The important action is to ask employees, early and often, what keeps them. “How are we doing as an employer?” Then tune up your plan with “re-recruitment” strategies.

Here’s a great read by Beverly Kaye and Sharon Jordan-Evans. Love ‘Em or Lose ‘Em: Getting Good People to Stay (4th edition), Berrett-Koehler, 2008.

Practice Point

Ditch the surveys and have conversations with your employees, simply to learn how to improve as an employer.


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