This is a monthly electronic magazine for anyone who wants to be a better leader, coach, facilitator, or simply, to tune up their people skills. It is a complimentary publication, devoted to the next evolution of Quality Thinking.
Publisher: © Key Associates, LLC, 2010 ISSN # 1545-8873
“It is not necessary to change. Survival is not mandatory.” — W. Edwards Deming
“People will remember what you did, long after they forgot what you said.” — Anon
“Change requires knowledge. Improvement requires wisdom.” — Peter Sholtes
“Change will not come if we wait for some other person or some other time. We are the ones we’ve been waiting for. We are the change that we seek.” — Barack H. Obama
Leaders are drivers of change. Continuous improvement implies one positive change after another. However, not all changes could be considered improvements.
Where we sometimes falter is in the maintenance of desired changes – sustaining the gains, ensuring practices, establishing protocol. Many times, new behaviors easily erode to former ways. The organization does not take up the innovation and regresses.
You alone cannot implement and sustain changes. Where are your aids for sustaining and spreading change? In the people.
Jim Handyside encourages the use of reminders, such as making the change messages very conspicuous, contiguous (close to the actions), in context (when and where), with content (sufficient education), and countability (measurement).
Exercises And Action Items:
Literature on Spreading Change: Institute for Healthcare Improvement.
Change, Adaptation, and Learning Model (CALM): Organizational Transformations – Enabling And Sustaining Change.
Key Associates offers leadership education and consultation in change management. Contact us for more information.
An underground movement to spread change: Spread Change
Steps to sustaining process improvement change: Sustaining Change
Communication ideas for social change: Building Communication Capacity and Sustaining Change
Keyzines on related topics: Change, Personal Change, Transformation, Renewing Ourselves, Building Community, Giving Direction, The Power of Vision, On Delegation, Employee Engagement, and Sustaining Change.
copyright ©2012 by dr. m. k. key on behalf of key associates
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