Volume 1, April 2001: Leadership

Greetings, Colleagues! You are receiving this introductory newsletter because you have acquired services or attended a meeting/presentation with Key Associates. While we hope you like it, please feel free to opt out on future issues.

Keyzine: An E-zine for Leaders about the People Side of Business

Publisher: © Key Associates, LLC, 2001 ISSN # 1545-8873

“Leadership is always dependent on the context, but the context is established by the relationships we value.” — Margaret Wheatley


  • What’s Hot in Leadership
  • Frequently Asked Questions from Leaders
  • Meetings and Courses Online
  • Useful Websites & Newsletters
  • Articles/Publications
  • Maintaining Yourself as a Leader

What’s Hot in Leadership

  • Leaderless and Networked Organizations: According to Business Week, truly leaderless organizations will continue to make more sense because the Internet allows information to be shared in a network fashion. Also, in 1000 public companies, the use of self-directed work teams has grown from 28% in 1987 to 78% in 1996. Twenty-five percent of their meetings are being held virtually, using some of the distance conferencing methods described below.
  • Large Group Processes: With so much high tech, leaders need high touch communication processes that really count when they do draw people together. Thus a growing need to be inclusive of lots of people in planning, problem solving, dialogue and information sharing. The Search Conference format allows large groups to define their future together and take responsibility for making it happen. For more information, go to Future Search Conference.

Frequently Asked Questions

“How do I deal with cynicism?”
Cynicism is often a result of dashed hopes and dreams. Let coworkers talk it out at a Whine and Cheese party; then after the woe-be-gone event, declare that we are only talking future now. See more tips in Corporate Celebration: Play, Purpose and Profit at Work.
“How can I get people to stop blaming each other?”
Teach them (by modeling) to replace “Who did this?” with “What process created this result?”
“I find it difficult to give negative feedback.”
Try this lead in: “If I knew something that I felt would help you be more successful, would you like to hear about it?”

Meetings and Courses Online

There are an overwhelming number of venues for holding meetings and knowledge transfer events online. If you haven’t gotten your virtual feet wet, view a demo at Placeware’s web site. And try a free 15-day trial by selecting that service on their homepage.

If you’d like to see other options, go to 3M’s Meeting Advisor. Or The Coworking Institute.

Useful Websites & Newsletters

Fast Company (the magazine for new organizational leadership) has a Fast Take Newsletter. Request a subscription at their homepage.

For fabulous meeting tips and tools, visit 3M’s website and subscribe to their newsletter, designed to improve business meetings. .

Subscribe to a newsletter, Great Speaking, that will improve your skill as a public communicator. Go to Great Speaking by Tom Antion.

For a free 24-page manual on development of a complete marketing plan, contact Action Plan.


Struggling with what to do about incentive pay, merit raises, and other motivators? In Alfie Kohn’s words:

“The inequitable application of incentives is irritating and likely to cause resentment, but the more important point is that they’re counterproductive regardless of the particulars. In fact, the larger the reward, the greater its potential to disrupt relationships, undermine interest in the work itself, and lower the quality of that work.” — Alfie Kohn

Have a look at Alfie’s site.

An undeveloped skill in most leaders is the ability to see systems. Check out this website for an entire library on the subject

Maintaining Yourself as a Leader

Take a break – a one minute vacation. Pull yourself off-stage, drop your shoulders and relax your neck, visualize an escape place, take a deep breath and go on a mental vacation for 60 seconds.


Buy MK’s latest book!